Privacy Policy

Introduction:

Bersim Care is committed to protecting the privacy of our website visitors and service users. This privacy policy explains how we collect, use, store, and disclose personal information provided to us by our website visitors and service users.

Information We Collect:

We only collect personal information that is needed to provide our services to our service users and website visitors. This includes but is not limited to names, addresses, contact information, demographics, medical history, and financial information.

We collect personal information through our website contact forms, email, phone, or in person. We also collect information through our service user agreements, assessments, and care plans.

Use of Personal Information:

We only use personal information for the purposes for which it was collected. We may use personal information to:

- provide care and support services

- invoice and collect payments

- communicate with service users and their families

- comply with legal and regulatory requirements

- improve our services and website

We may also use your personal information for marketing purposes such as newsletters. You can opt-out of marketing communication anytime.

Disclosure of Personal Information:

We do not disclose personal information to third parties without the consent of the service user or website visitor unless required by law or regulation. We may share personal information with our staff, contractors, and subcontractors who need access to the information to provide services to our service users. We will always aim to ensure that the information is disclosed only to people who need it.

Data Retention:

We will only retain personal information for as long as it is necessary to provide our services or as required by law or regulation.

Security of Personal Information:

We take the security of personal information seriously and have implemented appropriate technical and organizational measures to protect it from misuse, unauthorized access, and loss. Our staff is trained to handle personal information and is bound by the confidentiality clause in their contracts.

Your rights:

You have certain rights under data privacy laws that include the Right to access your personal data, the Right to rectification, the Right to erasure or The Right to be Forgotten, the Right to restrict processing, the Right to data portability and the Right to object.

Changes to the Privacy Policy:

We may update or make changes to our privacy policy from time to time. We will post the revised version on our website with the updated version date. We recommend that you regularly review our policy to ensure that you are aware of any changes.

Contact:

If you have any questions or concerns about our privacy policy or wish to exercise your data privacy rights, please contact us at [insert contact details]. We will handle all requests as quickly and efficiently as possible.

Conclusion:

Bersim Care limited is committed to protecting the privacy and personal data of our service users and website visitors. We take all reasonable precautions to ensure that personal information is kept secure and confidential. If you have any questions about this policy, please contact us.